Last updated: [12.01.2026]

This Privacy Policy explains how Velchat (“Velchat,” “we,” “us,” or “our”) collects, uses, stores, and discloses information when you access or use the Velchat website, applications, and related services (collectively, the “Service”). Your privacy is important to us. By using the Service, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and processing of information as described herein.

Velchat is an adult-oriented communication platform intended exclusively for users who are at least 18 years old. The Service allows users to communicate, share content, and interact with other users. This Privacy Policy applies to all users and all data processed in connection with the Service.

Information We Collect

We collect information that you provide directly to us, information that is collected automatically when you use the Service, and information obtained from third-party services used to operate the platform.

Information you provide directly may include your email address, username, account credentials, profile information, and any content you upload, share, or transmit through the Service, including messages, images, videos, and other files. If you contact support or communicate with us, we may collect the contents of those communications.

Information collected automatically may include your IP address, device identifiers, browser type, operating system, access times, pages viewed, referring URLs, approximate location derived from IP address, and activity logs related to your use of the Service. This information is collected through server logs, cookies, and similar technologies and is necessary for security, performance, and operational purposes.

We may also receive information from third-party infrastructure providers, including hosting providers, content delivery networks, video streaming services, analytics providers, and security services, to operate, secure, and improve the Service.

Purpose of Data Processing

We process personal data for legitimate purposes related to the operation of the Service. These purposes include creating and managing user accounts, providing and maintaining platform functionality, delivering messages and media, optimizing performance, preventing abuse, enforcing our Terms of Use, complying with legal obligations, and improving the Service.

We also process data to detect, investigate, and prevent fraud, misuse, security incidents, and violations of law or platform rules. This includes the analysis of logs, metadata, and activity patterns where necessary.

Legal Basis for Processing

Where applicable law requires a legal basis for processing personal data, Velchat relies on one or more of the following bases: performance of a contract with you, compliance with legal obligations, legitimate interests in operating and securing the Service, and, where required, your consent. You may withdraw consent where consent is the basis for processing, subject to legal and contractual restrictions.

IP Addresses and Log Data

Velchat logs IP addresses and related connection data for security, abuse prevention, diagnostics, and compliance purposes. IP addresses may be used to detect suspicious activity, enforce rate limits, prevent unauthorized access, and comply with legal obligations. Log data may be retained for a limited period or longer where required for legal, security, or investigative purposes.

Cookies and Similar Technologies

We use cookies and similar technologies to maintain sessions, authenticate users, store preferences, improve performance, and enhance user experience. Cookies may be necessary for the operation of the Service. You may control cookies through your browser settings; however, disabling cookies may limit functionality.

Adult Content and Sensitive Data

Velchat permits adult-oriented content under strict conditions as described in our Terms of Use. Content shared on the platform may include sensitive or explicit material. Users are responsible for the content they choose to share. Velchat does not intentionally collect special category personal data unless such data is voluntarily included by users in their content or communications. Users should exercise caution when sharing personal or sensitive information.

Data Storage and Security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration. These measures may include encryption, access controls, monitoring, and secure infrastructure. However, no system is completely secure, and we cannot guarantee absolute security of data transmitted or stored.

Data may be stored and processed on servers located in different jurisdictions, depending on infrastructure providers and operational needs. By using the Service, you acknowledge that your data may be transferred to and processed in jurisdictions that may have different data protection laws than your own.

Retention of Data

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Account data may be retained while your account is active and for a reasonable period thereafter. Logs and technical data may be retained for shorter or longer periods depending on security and legal requirements.

Sharing of Information

Velchat does not sell personal data. We may share information with trusted third-party service providers who process data on our behalf to operate the Service, such as hosting providers, content delivery networks, video streaming providers, security services, and analytics providers. These providers are authorized to process data only as necessary to provide their services and are subject to confidentiality obligations.

We may disclose information where required by law, regulation, court order, or valid legal request. We may also disclose information to law enforcement or competent authorities when we believe in good faith that such disclosure is necessary to investigate, prevent, or respond to suspected illegal activity, abuse, threats to safety, or violations of our Terms of Use. Velchat cooperates with authorities in cases involving serious criminal activity, including but not limited to exploitation, abuse, trafficking, or threats of violence.

User Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, correct, delete, or restrict processing of your data, and the right to object to certain processing activities. You may also have the right to data portability and to lodge a complaint with a supervisory authority. Requests to exercise these rights may be submitted using the contact details provided below. We may require verification of identity before fulfilling requests.

Private Communications

The Service includes private messaging features intended to facilitate communication between users. While messages are intended to be private between participants, technical processing is required to transmit messages and ensure platform safety. Velchat may access or review communications where necessary to comply with law, investigate abuse, enforce platform rules, or protect users and the Service. Users should not assume that communications are absolutely confidential.

Children’s Privacy

Velchat is strictly intended for adults aged 18 and over. We do not knowingly collect personal data from minors. If we become aware that a minor has accessed or used the Service, we will take steps to terminate the account and delete associated data where appropriate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our practices. The “Last updated” date indicates when changes take effect. Continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

Contact

If you have questions about this Privacy Policy, data protection, or your rights, you may contact us at [legal@velchat.com].

Notice: By using Velchat, you confirm that you are at least 18 years old and that you understand and accept the data practices described in this Privacy Policy.